Each product page has a size guide section where we give notes and guidance on each particular style's fit - whether or not it has stretch, what sizes our models are wearing, and if we recommend sizing up or down. Obviously, all brands run differently, so we suggest pulling out that tape measure to get the most accurate read. Need to connect link to our size chart

Returns & Exchanges

We understand that sometimes a purchase may not be the perfect fit. That's why we've designed our return process to be straightforward, flexible, and hassle-free.

Eligible items may be returned for either an exchange or store credit.

Return Window: Within 30 days of delivery
Return Options: Exchange or Store Credit
Refunds: We do not offer refunds at this time.

To begin your return, simply enter your order number and the ZIP/postal code associated with your order through our Returns Portal.

Processing Time

Once your return has been received and inspected at our warehouse, your exchange or store credit will be processed within 7 business days.

Store credit will be issued via email as a digital gift card. It never expires and may be applied toward any future purchase.

Return Eligibility

To qualify for an exchange or store credit, returned merchandise must:

• Be submitted within 30 days of the delivery date.

• Be in new, unworn, and unwashed condition.

• Be free from stains, odors, pet hair, or any signs of wear.

• Include all original tags and hygienic liners (where applicable).

Items that do not meet these requirements or are returned outside the eligible return period cannot be accepted.

Return Process

All returns must be initiated through our Returns Portal. This allows us to track your return efficiently and ensure timely processing.

Returns sent without authorization through the Returns Portal may experience delays or may not be eligible for an exchange or store credit.

Additional Information

• Original shipping charges are non-refundable.

• Duties, taxes, and other import fees paid on international orders are non-refundable and are not eligible for store credit.

• We reserve the right to refuse returns that do not comply with the above policy.

If you provided a valid email address during the checkout process, you will receive an email after your order is placed with your order details.

Unfortunately, this is not an option at this time. We are working to make this happen!

We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you. Please email us at admin@unwynd.com with your order number and photos of the item indicating the defect or item received.

We accept the following payment cards: Visa, Visa Debit, Mastercard, Discover, American Express, Shop, and PayPal. Of course, all transactions are secure and encrypted.

Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order.

Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice. 

Unwynd frequently restocks many of their styles. Therefore, we suggest signing up to our "email when available" list. You may do so by clicking on the "email me when available" link on the bottom right of the page and selecting the size as well as entering your email. In the event that this item becomes available in the size selected, you will be notified via email. Add email link to send email when item is back in stock